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Ideas on customer intelligence

Playbooks, frameworks, and field notes on turning sales conversations into intelligence your whole revenue team can act on.

GTM Fails When You Skip Market Readiness — Why Confidence Isn’t a Substitute for Customer Truth

How teams mistake conviction for understanding, and why GTM breaks months later.

4 min read
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5 Customer Intelligence Reports Every PMM Should Run Monthly

Five monthly reports that turn sales conversation data into actionable customer intelligence for product marketing teams. Competitive mentions, objection trends, feature requests, win/loss patterns, and buyer language shifts.

9 min read

Two weeks. We do the work on every deal.

Connect your recorder and CRM in 15 minutes, no IT required. Proponent runs on every call from day one, and we measure the hours your team gets back. No long contract.

Proponent deal, rep, and pipeline-alert cards: deal scores for Tessera Labs, Acme Corp, and Northwind, a rep scorecard for Priya S., and a Slack risk alert